Application deployment

At Swap Support, we believe the implementation of your Performance Management applications is part of one continuous process. From deployment to development and operations, one client-dedicated team handles everything.

Whether implementing a new EPM, BI, or ESG application or upgrading an existing one, we ensure your platform is optimized and ready to perform. After the implementation, our consultants take responsibility for what they built in the support phase and, therefore, have a vested interest in building a robust and future-proof solution.

Implementation: setting a solid fundament for your EPM, BI, or ESG application

As a one-stop shop, we start with the initial configuration and seamless integration with your existing systems. That work lays the fundament: a working, deployed part of your application, delivered in months rather than one big-bang go-live.

It puts a usable component in your organization's hands fast and builds user acceptance early on. From there, deployment moves straight into development and operations, without a handover to a new team.

From deployment to DevOps

Seamlessly extend your team with our specialists to match the expertise you need, exactly when you need it. This way, you avoid investing in in-depth knowledge that’s hard to find and only required temporarily.

Deployment, development, and operations are a continuous process, delivered by one team. In our flexible model, we scale up quickly, ensuring you always have the right capacity. And because you only pay for what you need, your extended team remains cost-efficient.

15 hours a day, 7 days a week support

Expertise in both business processes & IT

One dedicated team

Immediate access to experts

Scalable expertise

Go-live within 3 months

Multilingual service desk

ISO 27001 certified

Get your application ready to go

Our approach goes beyond just getting things running. We configure your application to meet both your functional needs—like consolidation structures, reporting processes, and security settings—and your technical requirements, such as single sign-on (SSO) integration, cloud connectivity, and technical installations. From dimensions to performance tuning, we ensure every detail is set up.

From start to finish

Swap Support isn’t just about ticking off tasks; we’re your partner from start to finish. From configuring master data and setting up dimensions to building secure integrations and ensuring optimal performance, we cover every aspect of the initial phase. Our experts work with you to create a tailored solution that sets you up for success, helping you get the most value from your EPM platform.

During the Health Check, we will compare the results with our best practices. Also, we’ll investigate the impact of the improvements and the cost/capacity of the recommended improvements. Combined, this gives you valuable insight into the quick wins and the value of the improvements compared to the investment involved.

The importance of smooth integrations

Your EPM application doesn’t stand alone — it’s part of a larger ecosystem. As your business evolves, so do your systems, data sources, and technical requirements. At Swap Support, we specialize in managing and adapting integrations to keep everything connected and running smoothly. Whether it’s connecting upstream to your ERP systems or downstream to a presentation layer, it is part of our expertise and maximizes the value of your system.

Our experts know how to make everything work together seamlessly. We take care of the technical complexity so you can focus on the bigger picture. Whether creating new connections, adjusting existing integrations, or aligning with technical developments, our team ensures your application stays in sync with the rest of your environment.