Roadmap advice

How do you get the most out of your EPM, BI, and ESG applications? And how do technological and business changes impact your applications? Together, we chart a lifecycle roadmap tailored to your organization’s unique dynamics.

Our strategic, independent roadmap advice ensures lifecycle management aligns with your goals, while our a smart data model provides valuable insights to drive decisions.

Set up integrations

40+

Consultants

>15 yrs

Accelerating EPM & BI

100+

Customers worldwide

Strategic roadmap advice  

As your strategic performance management partner, we work closely with you to provide the insights needed to make the right choices. When crafting the ideal roadmap, we consider multiple factors: the possibilities of the latest technology, the needs of your business, and how systems like EPM, BI, and ESG integrate into your IT landscape.

By leveraging our expertise, we drill down to the core of your business needs. We assess technical possibilities and analyze how changes impact your applications and IT landscape. 

We help you decide whether your current application still fits your requirements — or if it’s time to explore new solutions. If so, we help you scan the landscape, connect to the vendor and ensure you choose the right software followed by a smooth transfer and set-up. In our independent Solution Experience, you and your users can test-drive different performance management applications. 

How does lifecycle management work? 

In a constantly changing world, staying up to date is essential. Today’s applications are all in the cloud, bringing their own challenges. We ensure the continuity of your application and optimize your landscape to meet your organization’s evolving needs. 

As we have in-depth knowledge of your landscape, processes, and business needs, we can advise you on your strategic lifecycle roadmap. Together, we build a clear path forward, ensuring your tools deliver value at every stage.

Visual Life Cycle Management

The trends in lifecycle management  

Performance Management is evolving. Once the domain of finance, Performance Management applications are now used across the entire organization. This expansion comes with new modules for BI and ESG, the latter driven heavily by regulatory requirements. As BI, ESG, and EPM become increasingly integrated, these tools offer more comprehensive insights and integrations than ever before.

Add to this the fact that software vendors update their roadmaps with new releases and end-of-life deadlines for existing tools. Deciding whether to stick with your current platform, upgrade, or switch entirely is no small task. Together, we’ll navigate these changes to ensure your applications keep pace with your organization’s ambitions.

From deployment to DevOps   

Seamlessly extend your team with our specialists to match the expertise you need, exactly when you need it. This way, you avoid investing in in-depth knowledge that’s hard to find and only required temporarily.

Deployment, development, and operations are a continuous process, delivered by one team. In our flexible model, we scale up quickly, ensuring you always have the right capacity. And because you only pay for what you need, your extended team remains cost-efficient.

15 hours a day, 7 days a week support

15 hours a day, 7 days a week support

Immediate access to experts

Immediate access to experts

One dedicated team

One dedicated team

Scalable expertise

Scalable expertise
3

Go-live < 3 months

Go-live < 3 months

Multilingual service desk

Multilingual service desk

Expertise in both business processes & IT

Expertise in both business processes & IT

ISO 27001 certified

ISO 27001 certified
Visual Beyond the waterfall

Go live in 3 months

Waterfall locks you into a rigid plan. Agile skips the upfront thinking a complex platform needs. We combine both in our Beyond the waterfall approach: a solid fundament, built out in feedback-driven sprints, run by the same team that keeps the platform running afterward. Most projects reach a working, deployed milestone within three months.

 

“Whenever we have major changes, we really appreciate the opinion of the experts of Swap Support. There is truly a relationship of trust, I'd like to take future steps together with Swap Support as well.”
Boskalis-client-review

Paul Schurgers

Boskalis- Manager Group Accounting & Reporting

EPM-tile

EPM

EPM
BI-tile

BI

BI
ESG-tile

ESG

ESG

Regular updates with your dedicated SLA manager  

As we grow your platform together, we’ll be in regular contact with you. Knowing the ins and outs of your system, organization, and IT landscape, we’ll help you make the best choices about your application.
 
Your dedicated SLA manager will regularly discuss your roadmap and the lifecycle management of your application. We’ll share the newest technical possibilities, the latest hot topics, and their possible impact on your landscape. Tailored to your situation, we advise you on choices such as whether it’s a good idea to upgrade now, wait for the next major update, or change to another application. 
Patrick Langeman 4K

Patrick Lingeman | SLA Manager

Patrick has been active within IT and Software development for over 20 years. Both as account manager and service manager. His focus is on the continuous alignment of services with customer needs.

Webinars

Making the best choices

Do you want to get more out of your application? Or do you want to know what choices you should make to get the best Performance Management system tailored to your situation?

Discover more about lifecycle management in our webinars.

Watch now