Integrated BI and EPM support - 15 hours a day, by phone or email

"Swap Support supports various tools, which gives us an impartial opinion about the possibilities."

Erik Rooijackers - Head of CDO Information Management Services at ASML

"Less stress, more control, added flexibility. Swap Support can completely replace my own team if needed. That is pretty amazing for an outside company."

Danone

"I would absolutely recommend the Technical Health Check to other organizations that want to get the best out of their system. Prevention is better than cure."

Nizaar Thierens - Global IT SAP Data Manager at JDE

"The knowledge required is very specialized, so you need to have an expert. Often, the same people are doing both the project and support activities. That makes it easy."

Andre Hellings - Application Architect Finance at Nyrstar

"For a robust data warehouse, several roads lead to Rome, so you want to work with people who have done it before. In addition, the speed of response is something in which they excel."

Martin Hes - CFO at Jiffy Group

Our local, customer-dedicated teams ensure you’ll get the most out of your performance management applications for EPM/CPM, BI, and ESG.

From setup and development to operational and technical support: as a scalable, committed part of your team, we know your applications and business processes inside out. Drive the change in your organization by continuously improving your application and efficiently meeting new demands.

The result? Robust operations, flexibility in resources, and significant savings.

Application development

Customer-dedicated DevOps teams that deliver flexible expertise.

Operational support

Rely on our experts whenever you need to - 15 hours a day, 7 days a week.

Strategic advice

No hit-and-run but a strategic partnership to guide you.

Seamlessly extend your team with our specialists to match the expertise you need, exactly when you need it. This way, you avoid investing in in-depth knowledge that’s hard to find and only required temporarily.

Our flexible support model adapts to your situation. Whether it’s ad-hoc requests or changes within your team, we scale up quickly, ensuring you always have the right capacity. And because you only pay for what you need, your support remains cost-efficient.

EPM

BI

ESG

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"Swap Support supports various tools, which gives us an impartial opinion about the possibilities."

"Less stress, more control, added flexibility. Swap Support can completely replace my own team if needed. That is pretty amazing for an outside company."

"I would absolutely recommend the Technical Health Check to other organizations that want to get the best out of their system. Prevention is better than cure."

"The knowledge required is very specialized, so you need to have an expert. Often, the same people are doing both the project and support activities. That makes it easy."

"For a robust data warehouse, several roads lead to Rome, so you want to work with people who have done it before. In addition, the speed of response is something in which they excel."

Accelerating
Performance Management

Application development

Operational support

Strategic advice

Extend your team

EPM

BI

ESG

Whitepaper | How to get the most out of your EPM application

View our events

Stay tuned

Why support is key for Solvency II compliance using CCH Tagetik

Exploring AI (Artificial Intelligence) for finance in CCH Tagetik

Switch to iXBRL annual statements in 4 steps

How Jiffy integrated Oracle NSPB and Power BI for its sales planning

Improving BI and financial reporting at Nyrstar

Upgrading to HFM 11.2 and moving to Azure at VTTI

Join our team

"Swap Support supports various tools, which gives us an impartial opinion about the possibilities."

"Less stress, more control, added flexibility. Swap Support can completely replace my own team if needed. That is pretty amazing for an outside company."

"I would absolutely recommend the Technical Health Check to other organizations that want to get the best out of their system. Prevention is better than cure."

"The knowledge required is very specialized, so you need to have an expert. Often, the same people are doing both the project and support activities. That makes it easy."

"For a robust data warehouse, several roads lead to Rome, so you want to work with people who have done it before. In addition, the speed of response is something in which they excel."

AcceleratingPerformance Management

Application development

Operational support

Strategic advice

Extend your team

EPM

BI

ESG

Whitepaper | How to get the most out of your EPM application

View our events

Stay tuned

Why support is key for Solvency II compliance using CCH Tagetik

Exploring AI (Artificial Intelligence) for finance in CCH Tagetik

Switch to iXBRL annual statements in 4 steps

How Jiffy integrated Oracle NSPB and Power BI for its sales planning

Improving BI and financial reporting at Nyrstar

Upgrading to HFM 11.2 and moving to Azure at VTTI

Join our team

Accelerating
Performance Management